Last Updated: 8 June 2026
Please read these Terms of Use before using the Dream Home Appliances website. By accessing or using this website, you agree to these Terms of Use. If you do not agree, you should not use the website.
These Terms of Use govern website access and use only. Purchases from Dream Home Appliances may also be subject to separate invoice terms, payment terms, delivery terms, installation terms, haul-away terms, Refund, Return and Exchange Policy, warranty information, protection plan terms, manufacturer terms, and other applicable policies.
1. Acceptance of These Terms
These Terms of Use form a binding agreement between you and 2479921 Ontario Inc. operating as Dream Home Appliances regarding your access to and use of the Dream Home Appliances website.
For the purposes of these Terms of Use, “Dream Home Appliances,” “we,” “us,” or “our” refers to:
2479921 Ontario Inc. operating as Dream Home Appliances
2915 Argentia Rd, Unit 2
Mississauga, ON L5N 8G6
Phone: 905-805-3000
Email: support@dreamhomeappliances.com
These Terms do not replace or override any invoice, order confirmation, quote, payment terms, delivery terms, installation terms, haul-away terms, Refund, Return and Exchange Policy, warranty information, protection plan terms, manufacturer terms, or any other sales or service terms that may apply to a customer’s order or purchase.
Nothing in these Terms of Use limits or removes any right or remedy that cannot be limited or removed under applicable law.
2. Changes to These Terms
Dream Home Appliances may update these Terms of Use from time to time by posting the updated version on the website. The updated Terms will become effective when posted, unless stated otherwise.
Your continued use of the website after changes are posted means that you accept the updated Terms of Use.
You may not change these Terms of Use unless Dream Home Appliances agrees in writing.
3. Permitted Users
The website may be used only by individuals and businesses who are legally allowed to use it and capable of entering into a binding agreement.
You may use the website only for lawful appliance-related purposes and only in compliance with these Terms of Use and applicable laws.
You may not use the website if you do not agree with these Terms of Use, are not legally permitted to use the website, have previously breached these Terms, or your access has been suspended or terminated by Dream Home Appliances.
4. Permitted Use of the Website
You may use the website only for lawful appliance-related purposes, including browsing products, reviewing product information, contacting Dream Home Appliances, requesting quotes, reviewing promotions, and making purchases or payment-related requests where available.
You must use the website only as intended by Dream Home Appliances and in compliance with these Terms of Use and all applicable laws. Unauthorized use of the website is prohibited.
5. Website Content and Product Information
Website content is provided for general informational and shopping purposes only. Dream Home Appliances makes reasonable efforts to keep product information, pricing, promotions, availability, specifications, images, descriptions, delivery information, installation information, and warranty-related information accurate and current, but errors or omissions may occur.
Product details, specifications, dimensions, images, pricing, availability, promotions, rebates, delivery timelines, installation requirements, and warranty-related information may change at any time without notice.
Product images are for illustration purposes only and may not reflect the exact model, colour, finish, accessories, or configuration. Customers are responsible for reviewing model numbers, specifications, dimensions, installation requirements, and manufacturer documentation before purchase.
6. Pricing, Promotions, Fees, and Availability
All pricing, discounts, promotions, rebates, fees, and availability shown on the website are subject to change without notice.
Unless specifically stated, included in a promotion, selected at checkout, or addressed under an applicable Dream Home Appliances policy, website prices do not include delivery, installation, haul-away, removal, recycling fees, accessories, required parts, protection plans, extended warranties, taxes, or other charges.
Dream Home Appliances may correct pricing, product information, promotional, availability, fee, or other website errors at any time, including after an order has been submitted.
Product availability may depend on supplier inventory, manufacturer timelines, warehouse stock, special order status, delivery location, and other factors beyond our control.
Promotions, rebates, and manufacturer offers may be subject to additional terms, qualifying models, purchase dates, delivery dates, submission deadlines, and manufacturer approval. Customers are responsible for reviewing applicable promotion and rebate terms before purchase.
7. Your Information
You agree that all information you provide to Dream Home Appliances must be true, accurate, current, and complete.
Dream Home Appliances may rely on the information you provide to process inquiries, purchases, payments, delivery, installation, service, warranty, protection plan, or other requests.
You are responsible for any delay, cost, failed delivery, failed installation, order issue, service issue, or other problem caused by incorrect, incomplete, outdated, or misleading information provided by you.
8. Communications
By contacting Dream Home Appliances through the website, email, phone, chat, form submission, or another communication method, you authorize us to receive, process, and respond using the contact information you provide.
Dream Home Appliances may respond by website, email, phone, SMS, chat, or other reasonable communication methods.
Communications are not considered received, accepted, approved, or processed until reviewed by the appropriate Dream Home Appliances representative.
Dream Home Appliances may refuse, cancel, reverse, or further verify any communication, request, order, payment, inquiry, or transaction if we believe it may be fraudulent, inaccurate, incomplete, unauthorized, unlawful, technically defective, or otherwise problematic.
9. No Professional Advice
Website content is provided for general informational and shopping purposes only and should not be treated as professional renovation, installation, electrical, plumbing, gas fitting, cabinetry, ventilation, design, legal, financial, or other advice.
Customers are responsible for confirming product dimensions, clearances, utility requirements, access pathways, building or condo restrictions, and installation suitability before purchase.
Dream Home Appliances is not responsible for issues caused by a product being unsuitable for the customer’s space, utilities, measurements, building requirements, installation conditions, or intended use.
10. Linked Websites and Third-Party Resources
The website may contain links or references to third-party websites or services, including manufacturers, rebate providers, warranty providers, protection plan providers, payment processors, financing providers, delivery partners, installation partners, and other external resources.
These third parties are independent from Dream Home Appliances. We are not responsible for their websites, policies, products, services, offers, rebates, warranties, protection plans, financing, payment processing, or information.
Your use of any third-party website or service is at your own risk and may be subject to separate terms, conditions, and privacy policies.
11. Online Payments
The website may allow online payments, deposits, balances, or other payment-related transactions.
You agree to provide accurate and complete payment information and to keep a copy of any payment confirmation. Payment processing may be delayed or subject to verification.
Dream Home Appliances is not responsible for delays, declined transactions, bank or card issuer issues, third-party payment processor issues, incorrect payment information, or unauthorized use of your payment method, except where required by law.
All payments, deposits, balances, refunds, cancellations, and order changes are subject to Dream Home Appliances’ applicable invoice terms, Payment Policy, Refund, Return and Exchange Policy, and other applicable sales conditions.
12. Privacy
Dream Home Appliances may collect, use, disclose, and retain personal information in accordance with its Privacy Policy and applicable privacy laws.
By using the website or providing information to Dream Home Appliances, you agree that your personal information may be handled as described in our Privacy Policy and as permitted or required by law.
Please review our Privacy Policy for more information.
13. Feedback, Suggestions, and Submissions
If you provide feedback, suggestions, reviews, images, comments, or other submissions, Dream Home Appliances may use, modify, publish, reproduce, display, or distribute them without compensation, unless prohibited by law.
You are responsible for ensuring that anything you submit does not infringe another person’s rights and does not contain unlawful, misleading, offensive, defamatory, or inappropriate material.
14. Prohibited Use of the Website
You agree not to use the website for any unlawful, fraudulent, misleading, harmful, abusive, automated, unauthorized, or disruptive purpose.
You also agree not to interfere with the website’s security, operation, or performance; attempt unauthorized access to any systems, accounts, servers, databases, or networks; use bots, crawlers, scrapers, scripts, or similar tools without written permission; copy, reproduce, modify, distribute, publish, sell, exploit, or create derivative works from website content without written permission; remove, alter, or obscure any copyright, trademark, proprietary, or legal notices on the website; transmit viruses, malware, spam, harmful code, or disruptive materials; misrepresent your identity; provide false information; or use the website in a way that may harm Dream Home Appliances, its customers, suppliers, manufacturers, service providers, employees, contractors, or business operations.
Dream Home Appliances may restrict, suspend, or terminate website access if we believe these Terms of Use have been breached or the website has been misused.
15. Ownership of Website and Content
The website and its content, including design, layout, text, images, logos, videos, documents, software, data, product presentation, and other materials, are owned by Dream Home Appliances, its suppliers, licensors, manufacturers, service providers, or other authorized parties.
The website and its content are protected by copyright, trademark, and other intellectual property laws. You do not acquire any ownership rights by accessing or using the website.
16. Trademarks
Dream Home Appliances names, logos, trade names, slogans, and related marks are owned or used by Dream Home Appliances.
Other product names, brand names, manufacturer names, logos, and marks displayed on the website belong to their respective owners.
Nothing on the website gives you the right to use any trademark, logo, brand name, or other proprietary mark without written permission from the applicable owner.
17. Disclaimers
To the fullest extent permitted by applicable law, the website is provided on an “as is” and “as available” basis.
Dream Home Appliances does not represent, warrant, or guarantee that:
- The website will always be available, uninterrupted, secure, or error-free;
- Website content will always be accurate, complete, current, or free from errors;
- Product information, pricing, promotions, fees, availability, or specifications will always be accurate or current;
- Any website defects or errors will be corrected immediately;
- The website will be free from viruses, malware, harmful components, or other technical issues; or
- The website will meet your specific needs or expectations.
Your use of the website is at your own risk. If you are dissatisfied with the website, your sole remedy is to stop using it.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Dream Home Appliances and its owners, directors, officers, employees, contractors, suppliers, manufacturers, service providers, licensors, agents, and representatives will not be liable for any loss, damage, cost, claim, or liability arising from or related to:
- Your use of or inability to use the website;
- Website errors, interruptions, delays, or technical issues;
- Incorrect, incomplete, outdated, or unavailable website content;
- Product information, pricing, promotion, fee, availability, or specification errors;
- Third-party websites, services, payment processors, financing providers, manufacturers, warranty providers, protection plan providers, delivery partners, or installation partners;
- Unauthorized access to or misuse of your information, except where liability cannot be excluded by law; or
- Any other matter related to the website.
This limitation applies to all types of damages, including direct, indirect, incidental, consequential, special, exemplary, and punitive damages, whether based in contract, tort, negligence, strict liability, statute, or any other legal theory, unless prohibited by applicable law.
Nothing in this section limits any liability, right, or remedy that cannot be limited or excluded under applicable law, including any non-waivable consumer rights under Ontario law.
19. Website Changes, Suspension, or Termination
Dream Home Appliances may change, update, suspend, discontinue, restrict, or terminate all or part of the website at any time without notice.
We may also restrict, suspend, or terminate your access if we believe you have breached these Terms of Use or misused the website.
The website may be unavailable from time to time due to maintenance, updates, technical issues, third-party service issues, internet issues, security issues, or events beyond our control.
20. Governing Law
These Terms of Use and your use of the website are governed by the laws of Ontario and the applicable federal laws of Canada, unless applicable law requires otherwise.
21. Disputes
Before starting any formal legal proceeding, you agree to contact Dream Home Appliances in writing at support@dreamhomeappliances.com so the parties may try to resolve the matter informally.
Subject to applicable law and any non-waivable consumer rights, any court proceeding relating to these Terms of Use, the website, or any related website-use matter may be brought before the courts of Ontario.
Nothing in these Terms of Use prevents Dream Home Appliances from seeking urgent or injunctive relief where necessary to protect its rights, property, website, systems, business operations, employees, customers, suppliers, or service providers.
22. Indemnification
You agree to defend, indemnify, and hold harmless Dream Home Appliances and its owners, directors, officers, employees, contractors, suppliers, manufacturers, service providers, licensors, agents, and representatives from and against any claims, losses, damages, liabilities, costs, expenses, and legal fees arising from or related to:
- Your breach of these Terms of Use;
- Your misuse of the website;
- Your violation of applicable law;
- Your submission of false, inaccurate, incomplete, or misleading information;
- Your infringement of any third-party rights; or
- Any conduct by you that causes harm to Dream Home Appliances or any other person.
23. General Terms
These Terms of Use are binding on you and your successors, permitted assigns, and personal representatives.
Dream Home Appliances may assign or transfer its rights and obligations under these Terms of Use without your consent. You may not assign or transfer your rights or obligations without written permission from Dream Home Appliances.
If any part of these Terms of Use is found to be invalid, unlawful, or unenforceable, that part will be limited or removed to the minimum extent necessary, and the remaining Terms will continue to apply.
No waiver by Dream Home Appliances of any breach will be effective unless made in writing. A waiver of one breach does not waive any other breach.
These Terms of Use apply only to website use. Products and services purchased from Dream Home Appliances may be subject to separate purchase terms, invoice terms, payment terms, delivery terms, installation terms, Refund, Return and Exchange Policy, warranty terms, protection plan terms, manufacturer terms, and other applicable sales or service terms.
24. Language
These Terms of Use are drafted in English. Any translation is provided for convenience only. If there is a conflict between the English version and a translated version, the English version will govern unless applicable law requires otherwise.
25. Contact Information
If you have questions about these Terms of Use, please contact:
Dream Home Appliances
2479921 Ontario Inc. operating as Dream Home Appliances
2915 Argentia Rd, Unit 2
Mississauga, ON L5N 8G6
Phone: 905-805-3000
Email: support@dreamhomeappliances.com